How Effective Leaders Listen

More great Leadership Nudges from David Marquet

If you’re not getting David’s (@ldavidmarquet) weekly Leadership Nudge, you really are missing some great info. This installment provides us a wonderful mnemonic to help us listen more effectively. (IMHO, this tip could/should be re-purposed and titled, “Hey Husbands! Here’s how you can become a better listener!)
Thanks for the great insights David! bh 2017/03/21

The 5 dissent tactics of employees and how to deal with them

We often hear about ways to constructively engage employees. This post takes a bit of a different approach. It discusses employees who feel that the organization has wronged, or mistreated them in some way. It looks at what are referred to as “psychological breaches” and how they impact an organization.

I really like this approach by David Wilkinson in this 27 May 2016 post at The Oxford Review blog.

bh 2016-11-09

 

The 5 dissent tactics of employees and how to deal with them

It is estimated that somewhere between 50 and 70% of employees, will, at some point in their employment feel that the organisation has wronged, mistreated or let them down in some way.

These issues are referred to as psychological contract breaches. This is where an employee feels that the organisation has failed to fulfil its obligations to them. Over the years there has been a considerable amount of research attention looking at these psychological contract breaches and their effect.

Click here for the full article.

Source: The 5 dissent tactics of employees and how to deal with them – The Oxford Review – The Oxford Review Blog

Stop Telling People What To Do — David Marquet

More great insights from David Marquet!

Leadership Nudge™ – STOP TELLING PEOPLE WHAT TO DO This week’s Leadership Nudge comes from my visit to France. I was in Saint-Tropez where I saw some incredibly beautiful sail boats. I am always amazed at how well the crews function when sailing these magnificent craft. When these guys round the mark there’s not a lot…

via Stop Telling People What To Do — David Marquet

The Sherpa Shuffle — David Marquet

Another outstanding insights from David Marquet! Many of us are up to our ears in corporate cultural issues. I love this idea of linking the Sherpa Shuffle to change in an organization!
Thanks again David!
bh 2016/09/13


Leadership Nudge™ – SHERPA SHUFFLE This summer I spent a week hiking in the Swiss Alps. I had a full seven days to hike, think, learn, admire, and reflect, among other things. In my Leadership Nudge™ this week I want to share one of the things I learned and how it applies to changing your culture.…

via The Sherpa Shuffle — David Marquet

The Danger of Comparison (from Launchpoint)

My daughter has a reminder from Theodore Roosevelt posted on her refrigerator:

Comparison is the thief of joy.

As I look back on my life, my unhappiest memories involve me comparing myself to others and anxiousness about where I “should” be. When I focus on where I am and try to improve from there, I am much happier and much more successful.

This is a great post and worth your time.


 

The Danger of Comparison

August 10, 2016 – by .wpb_animate_when_almost_visible { opacity: 1; }

.wpb_animate_when_almost_visible { opacity: 1; }</style&We’ve all watched the Olympic swimming rivalry play out between the USA’s Michael Phelps and South Africa’s Chad le Clos. The not-so-subtle jabs in the media between the two have spanned continents, from the London games all the way to Rio, and are credited with Phelps’s return to the sport from retirement.

phelps+faceFor those of you who haven’t been salivating over this story, le Clos narrowly beat Phelps in the 200 meter butterfly race during the London games and giving Phelps his first international loss. Phelps announced his retirement shortly after, with this one blemish on his nearly spotless competitive record. He watched le Clos dominate in the 200 meter fly race in international competition and eventually announced his return to the event stating the other swimmers really “are not that fast,” clearly taking a jab at his rival. That statement has unleashed a slew of back-and-forth comments from both parties in the news and on social media.

And since arriving in Rio, le Clos has been trying to psyche Phelps out, most notably while shadowboxing in front of Phelps as they wait for a qualifying race, launching a thousand memes featuring Phelps’s hilarious scowl.

Continue reading

Helping the Planes Run on Time: Interview with Air France’s Transformation Program Director

Helping the Planes Run on Time

This interview with Air France’s Transformation Program Director is an interesting read from Process Excellence Network contributor:  Marie-Helene Morvan.
Posted:  03/22/2016  12:00:00 AM EDT. 

Air France has a long history supporting the quality movement. I had the opportunity to represent Delta Air Lines’ In-Flight Service at the Air France’s Quality Expo in the late 1990’s. As the leader of Continuous Improvement Team XL, we talked with Air France employees about how we were improving quality in our Flight Attendant Learning & Development programs.

Link to the interview: http://www.processexcellencenetwork.com/business-transformation/articles/helping-the-planes-run-on-time-interview-with-air/

 

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