If Russ Ackoff had given a TED Talk

Understanding Dr. Ackoff’s 1994 thoughts on systems thinking are essential in 2017 and beyond

It seems we haven’t learned much from intellectual giants like Russ Ackoff and W. Edwards Deming. In this short video, Dr. Ackoff destroys our current understanding of how we manage companies and how we proport to educate students. His comments are pointed and topical even more than 20 years after they were made.

bh 11/30/2017

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The Founder and Experimentation — Jamie Flinchbaugh

For years I’ve heard people complain that process improvement is pie in the sky concepts that don’t work in the real world. First of all, that’s crap. Second of all, process improvement doesn’t work, until it does, and everybody’s looking to do the new-new thing.
Jamie Flinchbaugh’s blog post on “The Founder” is a great take and means that I’ll be watching this movie soon!

bh 2017-06-27

Experimentation Works!

Source: The Founder and Experimentation — Jamie Flinchbaugh

Learning what works and what doesn’t work is driven by experimentation, real-world trials that inform us about cause and effect. How do we improve the ability to experiment? By reducing the cost, the effort, the friction required to test what

Click here for the complete article.

Got Frustration? Watch this Leadership Nudge from David Marquet

Another great nudge from L David Marquet (@ldavidmarquet)! I work in a gargantuan IT organization where leaders continually beat the drum telling leaders to empower their people. Sadly, I would rate our level of frustration far north of 63%. How about your organization?

bh 05/24/2017

How Effective Leaders Listen

More great Leadership Nudges from David Marquet

If you’re not getting David’s (@ldavidmarquet) weekly Leadership Nudge, you really are missing some great info. This installment provides us a wonderful mnemonic to help us listen more effectively. (IMHO, this tip could/should be re-purposed and titled, “Hey Husbands! Here’s how you can become a better listener!)
Thanks for the great insights David! bh 2017/03/21

The 5 dissent tactics of employees and how to deal with them

We often hear about ways to constructively engage employees. This post takes a bit of a different approach. It discusses employees who feel that the organization has wronged, or mistreated them in some way. It looks at what are referred to as “psychological breaches” and how they impact an organization.

I really like this approach by David Wilkinson in this 27 May 2016 post at The Oxford Review blog.

bh 2016-11-09

 

The 5 dissent tactics of employees and how to deal with them

It is estimated that somewhere between 50 and 70% of employees, will, at some point in their employment feel that the organisation has wronged, mistreated or let them down in some way.

These issues are referred to as psychological contract breaches. This is where an employee feels that the organisation has failed to fulfil its obligations to them. Over the years there has been a considerable amount of research attention looking at these psychological contract breaches and their effect.

Click here for the full article.

Source: The 5 dissent tactics of employees and how to deal with them – The Oxford Review – The Oxford Review Blog

Stop Telling People What To Do — David Marquet

More great insights from David Marquet!

Leadership Nudge™ – STOP TELLING PEOPLE WHAT TO DO This week’s Leadership Nudge comes from my visit to France. I was in Saint-Tropez where I saw some incredibly beautiful sail boats. I am always amazed at how well the crews function when sailing these magnificent craft. When these guys round the mark there’s not a lot…

via Stop Telling People What To Do — David Marquet