Contact Info
Biographical Sketch
Currently: Bob Hubbard is currently responsible “Lean IT” implementation in AT&T’s IT division. The “Lean IT” program fuses traditional lean principles and current IT processes in the pursuit of lower costs, higher quality, and improved speed to market. Bob designed, development and deployed the tools, processes, and protocols associated with a Lean IT beginning with an idea for improvement through to making adjustments at the end of the Plan, Do, Check, Adjust protocol.
Since joining AT&T in 2006, Bob Hubbard has led Lean and Six Sigma projects that continue to lower costs by more than $5 million annually. As a Six Sigma Black Belt and Lean Sensei, he evangelizes Six Sigma’s proven problem solving ability and Lean’s principles based methods to reduce wasteful work. Additionally, Bob is the IT Quality Management Systems (QMS) liaison to AT&T’s corporate QMS Center of Excellence on training and development, also serving as an Instructor for the QMSCOE’s “Introduction to Lean” training class.
Past Experience: Bob spent 25 years with Delta Air Lines serving in various positions. During his time in Delta’s Call Center division, his innovations lowered annual costs by over $1.8 million. While in Delta’s In-Flight Service division, he was responsible for a training audience of more than 20,000 people worldwide. His led implementation of innovative performance-based learning practices across a wide array of In-Flight learning programs including; In-Flight Leadership, Ergonomics & Biomechanics, and the industry’s first Personal Defense training for in-flight cabin crews.
A native of Atlanta, Georgia Bob holds a bachelor’s degree in Economics from the University of Georgia.
Contact Info
Bob Hubbard
Lean Six Sigma Black Belt
AT&T Information Technology
Portfolio & Process Management
675 W. Peachtree St. NW
Atlanta, Georgia 30075
O: 404.927.6134
bh3762@att.com
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