Leading through Transformation

EGM-TO-Candid-1New Opportunity! I am privileged to have begun working with our new team members from DirecTV as Team Lead for the Entertainment Group & Mobility (EGM) Tech Dev Transformation Office. We are responsible for organizational change management, leadership development,  monitoring and reporting of progress, and supporting leadership communication for the EGM Tech Dev organization.

In the picture above, I’m taping the latest edition of our TO: You video segments, where we communicate information tailored specifically to address the needs of our new DTV colleagues.

The folks in El Segundo have been incredibly hospitable and I will be spending a great deal of time in California this summer.

Bob Hubbard
Team Lead
Entertainment Group & Mobility –Transformation Office
M: 770.317.1841 / SfB: 470-277-6853

Twitter: @BobHubbardATL

Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine | Lean Blog

This is another great piece from Mark Graban on lean healthcare. In this post, Mark addresses critical comments made in the New England Journal of Medicine. These negative quotes reminded me of similar attitudes reflected in Atul Guwande’s book, The Checklist Manifesto. Dr. Guwande shows how using simple checklists greatly improve surgical outcomes. For me, the most interesting part of the book, related to how resistant doctors were to the concept that they did not know everything. We see this regularly in business. Senior leaders shun standard work (like checklists) because they are deemed too rudimentary.


Mark writes:

It’s not credible to say Lean is inappropriate or that Lean doesn’t work. That said, there are many wrongheaded things done in the name of “Lean,” when people don’t understand the mindset and philosophy behind Lean.

Read the entire post here: Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine | Lean Blog

Helping the Planes Run on Time: Interview with Air France’s Transformation Program Director

Helping the Planes Run on Time

This interview with Air France’s Transformation Program Director is an interesting read from Process Excellence Network contributor:  Marie-Helene Morvan.
Posted:  03/22/2016  12:00:00 AM EDT. 

Air France has a long history supporting the quality movement. I had the opportunity to represent Delta Air Lines’ In-Flight Service at the Air France’s Quality Expo in the late 1990’s. As the leader of Continuous Improvement Team XL, we talked with Air France employees about how we were improving quality in our Flight Attendant Learning & Development programs.

Link to the interview: http://www.processexcellencenetwork.com/business-transformation/articles/helping-the-planes-run-on-time-interview-with-air/


The best job in America has a median salary of over $116,000

This is great article from Samantha Cooney  at Mashable.com on 20 January 2016. Data analysis has never been more popular and this post gives an overview of what jobs are hot!

bh 2016/03/22

The best job in America comes with a handsome six figure salary — and has plenty of job openings.

The job: Data scientist.

It came out on top of job search site Glassdoor’s its annual list of the Best Jobs in America, which was released late on Tuesday night. The survey ranked the careers by a job score between 1 and 5 (with 5 being the best) based on earning potential, career opportunities, and the number of job openings in that field.

Link to the entire article is below:


Troubling the Customer: Why is Buying Blue Jeans So Hard?

Why do we tolerate inconvenience?

Stack of blue jeans taken by the author
Lots of choices, but only a few will fit.

Being born in the 50’s, I spent most of my working life wearing a business uniform to work. My uniform included lace-up dress shoes, over-the-calf wool blend socks, leather belt, boxers/briefs and tee shirt, dress suit (jacket and trousers), and if it was raining, I carried/wore a Burberry-type overcoat and a wool scarf. For men in business, men wore suits and ties, and women wore dresses, or skirts and blazers. Blue jeans were for working in the yard or in the garage.

Saying that things have changed is the ultimate understatement. Blue jeans are  acceptable at work. Not only are they acceptable, a friend of mine at a huge IT company told me they the senior manager were specifically asked NOT to wear anything but blue jeans. In my wildest imagination, I could have never have imagined this eventuality.

Bottom line… I have to buy jeans on a fairly regular basis.

Why do I have to look through 347 pairs of jeans to find the 4 pair in the store that are my size? I must riffle through stacks upon stacks of jeans because it is more convenient for the store to display clothes based on their style, not their size.

I predict that some retailer will figure this out. They will increase their displays and they will minimize the stacks and stacks of inventory displayed on the floor. But for now, I will continue to move around hundreds of pairs of blue jeans to find the half dozen pair of jeans that I will try on.

bh 2016-01-29

How Many Legs Does the Average Swede Have?

More brilliant analysis from the mind of Hans Rosling and his colleauges.

How many legs does the average Swede have? The surprising answer can tell us a lot about averages…

How to End Poverty in 15 Years

This sounds like a ridiculous notion, but we have come farther than you may think in the last 50 years. This BBC special will demonstrate how close we truly are to success.

15 years from now, nobody will still be living in extreme poverty anywhere in the world – that’s the pledge being made by President Obama and the Pope. Eradicating global poverty in a single generation is the number one ambition to be announced at this weekend’s Sustainable Development Summit in New York. But is it possible? Find out from the eminent statistician Professor Hans Rosling in ‘Don’t Panic, How to End Poverty in 15 Years’ on, Wednesday, 23 September at 8pm on BBC Two. In Professor Rosling’s words, “Watch the programme and you will learn a lot”.

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